Privacy Policy

1. Introduction

This Privacy Policy describes how Aastha IT Solutions (a unit of Kuntal Associates), hereinafter referred to as "we", "us", or "our", collects, uses, stores, and protects your personal information when you visit our website www.aasthait.com, use our products, or avail our services.

We are committed to protecting your privacy and ensuring the security of your personal data in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Full name
• Email address
• Phone number
• Company/Organization name
• Billing address and GST number (for invoicing)
• Payment information (processed securely through payment gateways)

2.2 Automatically Collected Information

• IP address and browser type
• Pages visited and time spent on our website
• Device information (type, operating system)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and deliver our products and services
• To process payments and send invoices
• To communicate with you regarding your orders, projects, or inquiries
• To send newsletters and promotional content (with your consent)
• To improve our website, products, and services
• To comply with legal obligations
• To prevent fraud and ensure security

4. Payment Information Security

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:

• Payment Processors: To process your payments securely (Razorpay, PayU, etc.)
• Legal Requirements: When required by law, court order, or government authority
• Service Providers: Trusted third-party services that assist in operating our business (hosting, email, analytics) under strict confidentiality agreements
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for website functionality (login sessions, security)
• Analytics Cookies: To understand how visitors interact with our website
• Preference Cookies: To remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

7. Data Storage and Security

• Your data is stored on secure servers with industry-standard security measures
• We implement encryption, firewalls, and access controls to protect your data
• Only authorized personnel have access to personal information
• We retain your data only as long as necessary for the purposes stated in this policy
• You can request deletion of your personal data at any time

8. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications at any time
• Withdraw Consent: Withdraw previously given consent for data processing

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our website and services constitutes your acceptance of the updated policy.